Policy
Returns & Refunds
How we handle defective, incorrect, or change-of-mind orders.
Custom print-on-demand
Because each shirt is printed after you order, we generally cannot accept returns for change of mind, wrong size preference after delivery, or buyer’s remorse.
Defects and errors
If your item arrives damaged, defective, or we sent the wrong design/size/color, contact us within 14 days of delivery at support@fanteesshop.com. Include:
- Order number
- Clear photos of the issue
- What you ordered vs. what you received
We’ll arrange a reprint or refund once we confirm the issue.
Cancellations
If production has not started, we may be able to cancel. Contact support as soon as possible. Once an order is in production, cancellation may not be available.
Need help? Contact us or read the FAQ.